Professionals in every industry use communication skills every day, but specialists in accounting have the unique ability to communicate through numbers and other information. This type of business communication is critical to accounting firms, especially as the industry evolves. This information aids in cultivating business relationships. Both informational and conversational skills are important, as accountant communication can reduce liability for firms in various ways. Here are three key aspects of growing these skills in your firm.
Theoretically, your employees received communication training in school, but industry-specific instruction on the job is also helpful. Quarterly training days may seem tedious, but regular reinforcement of key principles will increase your employees’ chances for successful connection in their roles.
You can’t expect skills to improve without practice. When you have an employee lacking in an area of communication, follow up their instruction with more chances to organize and present information. Then they can become more comfortable with the process and implement any critiques they’ve been given.
Both positive and negative feedback are crucial components of professional growth. It is often useful to include strengths and weaknesses in communication when conducting performance reviews. That way they will have a better idea of how to improve.
Changes and development don’t have to be groundbreaking to make a big difference. By implementing a few procedural revisions, you could easily see progress company-wide.